Naumen Service Desk

— Змінити статус, відповідні працівники та інші параметри
— Add files, comments, and photos with your phone camera
— Build the route to the client address and service objects using geolocation
— Monitor and inventory your equipment using barcode scanner
— Fix work time records
— Get push notifications for all important events
— Utility full text search on requests, and other useful materials

For managers
— Control the workload of your teams
— Initiate new tasks
— Participate in approvals, comment your decisions
— Subscribe to requests from key customers to keep everything under control

for users
— Create requests and follow their status
— Check information details via comments
— Use the knowledge base
— Помітити відповідність

Adaptability of processes
Adaptation to specific business tasks. Назавжди нові процеси і editing current ones.

Досить configuration
Adding objects, configuring the interface and other parameters without programming.

Access до інформації безвід'ємного
доступу до Інтернету попередньо відкриті картки. Adding comments and running some event actions even offline.

Multiple accounts
Quick switch from the app to accounts of other external IT-systems.
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Naumen SMP Mobile app is everything you need to proper work with requests and tasks on your smartphone screen!

Застосування додатків, потрібних для доступу до сервера Naumen Service Desk with module "Mobile client".
Recomended server version 4.11.0.7 або higher.